Practical usability methods in website design

Darren Gergle*, Tom Brinck, Scott Wood

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution


This tutorial presents a practical approach to applying usability methods to website design. Website projects are usually done on tight schedules, with limited resources, and without a well-defined approach for achieving usability. For many developers it's easy to dismiss usability methods as an unnecessary overhead cost. We demonstrate how usability methods can be integrated efficiently and effectively into each stage of the website design process. Employing this process, and by using forms, checklists, and other tools to improve communication and workflow, website projects can be managed successfully achieving a highly-usable product.

Original languageEnglish (US)
Title of host publicationCHI'99 Extended Abstracts on Human Factors in Computing Systems, CHI EA'99
Number of pages2
StatePublished - Dec 1 1999
EventConference on Human Factors in Computing Systems, CHI EA 1999 - Pittsburgh, PA, United States
Duration: May 15 1999May 20 1999


OtherConference on Human Factors in Computing Systems, CHI EA 1999
Country/TerritoryUnited States
CityPittsburgh, PA


  • Design process
  • Project management
  • Usability
  • User testing
  • Userinterface guidelines
  • Website design
  • Worldwide Web
  • WWW

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design


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