Abstract
The problem of linking computer and information services to end user's needs for performance evaluation has been a long-standing issue in systems literature. A joint university-industry research project was begun in 1975 to understand the problem better. Specific goals of the project have been: (1) to develop a theory or conceptual framework for productivity measurement of the computing and information services function, (2) to pilot test the theory through empirical analysis at field sites, and (3) to evaluate results and report the conclusions. This chapter addresses these goals. The approach to modeling the productivity of computer systems is based on conventional economic theory and empirical analysis.
| Original language | English (US) |
|---|---|
| Title of host publication | Unknown Host Publication Title |
| Editors | Paul Gray, Yuanzhang Liu |
| Publisher | John Wiley & Sons Inc |
| Pages | 53-72 |
| Number of pages | 20 |
| ISBN (Print) | 0471895857 |
| State | Published - Dec 1 1983 |
| Event | Proc of the Chin-US Symp on Syst Anal, Xian - Duration: Apr 17 1981 → Apr 22 1981 |
Other
| Other | Proc of the Chin-US Symp on Syst Anal, Xian |
|---|---|
| Period | 4/17/81 → 4/22/81 |
ASJC Scopus subject areas
- Engineering(all)