Rap backs: Continuous workforce monitoring to improve patient safety in long-term care

Fuad Abujarad, Sarah J. Swierenga, Toni A. Dennis, Lori A. Post

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

The Michigan Workforce Background Check (MWBC) system is a Web-based application that centralizes the screening process for job applicants at long-term care facilities by integrating the checking of registries and databases, and by providing secure communication between the system and state agencies. A key feature of the system is the rap back, which is a process whereby fingerprint images submitted by healthcare workers are maintained in a database and compared against arrest fingerprints to track subsequent criminal activity. Rap backs eliminate the need for subsequent fingerprinting to update criminal record information. A user-centered design process was used to create the interaction design during the development process, resulting in very few post-release adjustments and saved time and financial resources. Patient safety is improved due to this rap back process because unfit workers are immediately identified and removed from long-term care facilities.

Original languageEnglish (US)
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationUser Experience in Novel Technological Environments - Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Proceedings
Pages3-9
Number of pages7
EditionPART 3
DOIs
StatePublished - Aug 1 2013
Event2nd International Conference on Design, User Experience, and Usability: User Experience in Novel Technological Environments, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI International 2013 - Las Vegas, NV, United States
Duration: Jul 21 2013Jul 26 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 3
Volume8014 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other2nd International Conference on Design, User Experience, and Usability: User Experience in Novel Technological Environments, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI International 2013
CountryUnited States
CityLas Vegas, NV
Period7/21/137/26/13

Keywords

  • Criminal background checks
  • health information technology
  • long-term care
  • patient safety
  • rap back
  • usability
  • user-centered design

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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