Rapid transformation of two libraries using Kotter’s Eight Steps of Change

Terrie R. Wheeler, Kristi Holmes*

*Corresponding author for this work

Research output: Contribution to journalComment/debatepeer-review

12 Scopus citations

Abstract

Background: Two new directors were each charged by their institutions to catalyze transformational change in their libraries and to develop dynamic and evolving information ecosystems ready for the information challenges of the future. The directors approached this transformational change using a strategic, forward-looking approach. Results: This paper presents examples of actions that served as catalysts for change at the two libraries using Kotter’s Eight Steps of Change as a framework. Small and large changes are critical for successfully transforming library services, resources, and personnel. Conclusions: Libraries are faced with incredible pressure to adapt to meet emerging and intensifying information needs on today’s academic medical campuses. These pressures offer an opportunity for libraries to accelerate their evolution at the micro and macro levels. This commentary reports the expansion of new services and areas of support, enhancement of professional visibility of the libraries on their campuses, and overall, a more positive and productive environment at the respective institutions.

Original languageEnglish (US)
Pages (from-to)276-281
Number of pages6
JournalJournal of the Medical Library Association
Volume105
Issue number3
DOIs
StatePublished - Jul 2017

Funding

This publication describes efforts that were supported, in part, by the National Institutes of Health’s National Center for Advancing Translational Sciences, grant numbers UL1TR001422 and UL1 TR000457, National Library of Medicine administrative supplement 3UL1 TR000457-09S1; and by the National Institutes of Health’s National Cancer Institute, grant numbers U54CA202995, U54CA202997, and U54CA203000. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health.

ASJC Scopus subject areas

  • Library and Information Sciences
  • Health Informatics

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