@inproceedings{72c46030596249da9dd83b8b206ed40d,
title = "Real-world user-centered design: The Michigan workforce background check system",
abstract = "The Michigan Workforce Background Check system demonstrates how an iterative user-centered design (UCD) process enhances organizational level communication practices and efficiency. Well-designed information communication technology is an essential component of effective public health management. Usability and accessibility testing informed subsequent design and development. The iterative improvement in the background check application demonstrates that UCD should be a component of public health management projects in particular, and online project development in general.",
keywords = "User-centered design, accessibility, criminal background checks, information technology, usability",
author = "Swierenga, {Sarah J.} and Fuad Abujarad and Dennis, {Toni A.} and Post, {Lori A.}",
year = "2011",
doi = "10.1007/978-3-642-21669-5_39",
language = "English (US)",
isbn = "9783642216688",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
number = "PART 2",
pages = "325--334",
booktitle = "Human Interface and the Management of Information",
edition = "PART 2",
note = "Human Interface and the Management of Information: Interacting with Information - Symposium on Human Interface 2011, Held as Part of HCI International 2011 ; Conference date: 09-07-2011 Through 14-07-2011",
}