TY - JOUR
T1 - Regret for complaint withholding
AU - Liu, Esther
AU - Roloff, Michael E.
PY - 2016/1/1
Y1 - 2016/1/1
N2 - This study examines regret for withholding relational complaints. The study sample of 393 participants completed measures of irritant frequency, irritant importance, relational intimacy, emotional distress from withholding, and regret for withholding. Irritant frequency mediated the positive relationship between length of withholding and irritant importance. This process predicted less intimacy and more emotional distress from withholding, the latter of which related to regret. Alternative paths were also found between length of withholding and regret. Results offer important implications for the role of regret management in hurtful confrontations and may inform other avoidance forms.
AB - This study examines regret for withholding relational complaints. The study sample of 393 participants completed measures of irritant frequency, irritant importance, relational intimacy, emotional distress from withholding, and regret for withholding. Irritant frequency mediated the positive relationship between length of withholding and irritant importance. This process predicted less intimacy and more emotional distress from withholding, the latter of which related to regret. Alternative paths were also found between length of withholding and regret. Results offer important implications for the role of regret management in hurtful confrontations and may inform other avoidance forms.
KW - Complaint withholding
KW - Festering model
KW - Regret
UR - http://www.scopus.com/inward/record.url?scp=84957426971&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84957426971&partnerID=8YFLogxK
U2 - 10.1080/01463373.2015.1103280
DO - 10.1080/01463373.2015.1103280
M3 - Article
AN - SCOPUS:84957426971
VL - 64
SP - 72
EP - 92
JO - Communication Quarterly
JF - Communication Quarterly
SN - 0146-3373
IS - 1
ER -