Review of Benefits to Practitioners of Using Good Patient-Practitioner Communication

Andrea Sherwood*, John Brinkmann, Stefania Fatone

*Corresponding author for this work

Research output: Contribution to journalReview article

3 Scopus citations

Abstract

Introduction: Good communication between doctors and patients is an important element of care, with benefits for both patients and doctors. However, research also suggests that there are numerous and common problems related to poor communication that adversely affect patient outcomes. Unfortunately, similar research does not exist in orthotics and prosthetics. Hence, we reviewed the literature regarding good communication between doctors and patients to identify potential benefits for orthotists and prosthetists that may motivate them to use good communication in their clinical practice. Methods: A literature search was performed using PubMed, Ovid Medline, Cumulative Index of Nursing and Allied Health Literature, and Google Scholar, as well as hand searching the references of included articles. Articles were reviewed, and the benefits of good communication to the medical provider were identified and extracted. The medical benefits identified were then considered in the context of a typical orthotic/prosthetic encounter. Results: A total of 71 articles were included in this review, yielding 17 benefits to medical practitioners of using good patient-practitioner communication. These benefits were then classified into five beneficial themes that potentially apply to orthotics and prosthetics clinical practice: lessens the risk of litigation, makes efficient and effective use of appointment time, improves patient outcomes, improves patient satisfaction and increases referrals, and improves practitioner job satisfaction. Conclusions: Our review of the literature suggests that benefits exist to the medical provider of using good patient-practitioner communication that are likely relevant to orthotic and prosthetic practitioners.

Original languageEnglish (US)
Pages (from-to)5-12
Number of pages8
JournalJournal of Prosthetics and Orthotics
Volume30
Issue number1
DOIs
StatePublished - Jan 1 2018

Keywords

  • communication
  • communication skills
  • health communication
  • orthotics
  • patient satisfaction
  • patient-practitioner communication
  • physician-patient communication
  • prosthetics
  • provider benefits
  • provider satisfaction

ASJC Scopus subject areas

  • Biomedical Engineering
  • Orthopedics and Sports Medicine
  • Rehabilitation

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