Abstract
Five studies, using diverse methodologies, distinct consumption experiences, and differentmanipulations, demonstrate the novel finding that savoring an upcoming consumption experience heightens enjoyment of the experience both as it unfolds in real time (ongoing enjoyment) and when it is remembered (remembered enjoyment). This theory predicts that the process of savoring an upcoming experience creates affective memory traces that are reactivated and integrated into the actual and remembered consumption experience. Consistent with this theorizing, factors that interfere with consumers' motivation, ability, or opportunity to form or retrieve affective memory traces of savoring an upcoming experience limit the effect of savoring on ongoing and remembered consumption enjoyment. Affective expectations, moods, imagery, and mindsets do not explain the observed findings.
Original language | English (US) |
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Pages (from-to) | 96-110 |
Number of pages | 15 |
Journal | Journal of marketing |
Volume | 81 |
Issue number | 3 |
DOIs | |
State | Published - May 2017 |
Externally published | Yes |
Keywords
- Affective expectations
- Consumption enjoyment
- Experiences
- Remembered enjoyment
- Savoring the upcoming experience
ASJC Scopus subject areas
- Business and International Management
- Marketing