Savoring an upcoming experience affects ongoing and remembered consumption enjoyment

Haeeun Helen Chun, Kristin Diehl, Deborah J. MacInnis

Research output: Contribution to journalArticlepeer-review

15 Scopus citations

Abstract

Five studies, using diverse methodologies, distinct consumption experiences, and differentmanipulations, demonstrate the novel finding that savoring an upcoming consumption experience heightens enjoyment of the experience both as it unfolds in real time (ongoing enjoyment) and when it is remembered (remembered enjoyment). This theory predicts that the process of savoring an upcoming experience creates affective memory traces that are reactivated and integrated into the actual and remembered consumption experience. Consistent with this theorizing, factors that interfere with consumers' motivation, ability, or opportunity to form or retrieve affective memory traces of savoring an upcoming experience limit the effect of savoring on ongoing and remembered consumption enjoyment. Affective expectations, moods, imagery, and mindsets do not explain the observed findings.

Original languageEnglish (US)
Pages (from-to)96-110
Number of pages15
JournalJournal of marketing
Volume81
Issue number3
DOIs
StatePublished - May 2017
Externally publishedYes

Keywords

  • Affective expectations
  • Consumption enjoyment
  • Experiences
  • Remembered enjoyment
  • Savoring the upcoming experience

ASJC Scopus subject areas

  • Business and International Management
  • Marketing

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