Sharing awareness information improves interruption timing and social attraction

Dai Tang*, Jeremy Birnholtz

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

In distant collaborations, interruptions increase significantly due to the limited awareness of colleagues' availability. In this paper we evaluate OpenMessenger, an instant messaging prototype that provides awareness information. Results suggest that the use of OM benefits group task performance and the social attraction developed between group members. Experiment observation also suggests that people use OM both to predict their partner's availability and to explain the causes of their partner's late response.

Original languageEnglish (US)
Title of host publicationCHI 2010 - The 28th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
Pages3685-3690
Number of pages6
DOIs
StatePublished - Jun 9 2010
Event28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010 - Atlanta, GA, United States
Duration: Apr 10 2010Apr 15 2010

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010
CountryUnited States
CityAtlanta, GA
Period4/10/104/15/10

Keywords

  • Awareness
  • CSCW
  • Computer-mediated communication
  • Instant messaging
  • Interruption

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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