Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction

Jay Lebow

doi:10.1016/0149-7189(83)90004-6

Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction

Jay Lebow^*

^*Corresponding author for this work

The Family Institute at Northwestern University

Research output: Contribution to journal › Article › peer-review

42 Scopus citations

Abstract

This paper compares the literatures assessing consumer satisfaction with health care and mental health treatment. Similarities and differences in the quantity, origins, quality, methodology, results, and utilization of findings are examined. The similarities identified far outweigh the differences. The trend toward carefully constructed high quality studies in the health care field is seen as suggesting a promising direction for future research.

Original language	English (US)
Pages (from-to)	237-245
Number of pages	9
Journal	Evaluation and Program Planning
Volume	6
Issue number	3-4
DOIs	https://doi.org/10.1016/0149-7189(83)90004-6
State	Published - Jan 1 1983

ASJC Scopus subject areas

Business and International Management
Social Psychology
Geography, Planning and Development
Strategy and Management
Public Health, Environmental and Occupational Health

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/0149-7189(83)90004-6

Cite this

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Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction

Abstract

ASJC Scopus subject areas

UN SDGs

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