Sources and Dimensions of Trust in Service Relationships

Devon S. Johnson, Kent Grayson

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Handbook of Services Marketing & Management
Editors	Teresa A. Swartz, Dawn Iacobucci
Publisher	Sage Publications
Pages	357-370
State	Published - 2000

Cite this

@inbook{105bf6a490e3438f92f22f469e7eb3d4,

title = "Sources and Dimensions of Trust in Service Relationships",

author = "Johnson, {Devon S.} and Kent Grayson",

year = "2000",

language = "English",

pages = "357--370",

editor = "Swartz, {Teresa A.} and Dawn Iacobucci",

booktitle = "Handbook of Services Marketing & Management",

publisher = "Sage Publications",

}