Abstract
This study examines the perceived relevance and implementation of competing normative ideals in journalism in times of increasing use of digital technology in newsrooms. Based on survey and content analysis data from 37 countries, we found a small positive relationship between the use of digital research tools and “watchdog” performance. However, a stronger and negative relationship emerged between the use of digital audience analytics and the performance of “watchdog” and “civic” roles, leading to an overall increase in conception–performance gaps on both roles. Moreover, journalists’ use of digital community tools was more strongly and positively associated with “infotainment” and “interventionism.”.
Original language | English (US) |
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Journal | Journalism and Mass Communication Quarterly |
DOIs | |
State | Accepted/In press - 2024 |
Funding
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This study was funded in Brazil by the National Council for Scientific and Technological Development/Conselho Nacional de Desenvolvimento Cient\u00EDfico e Tecnol\u00F3gico (CNPq, 316093/2021-1 and 422609/2021-8) and Santa Catarina State Research and Innovation Support Foundation/Funda\u00E7\u00E3o de Amparo \u00E0 Pesquisa e Inova\u00E7\u00E3o do Estado de Santa Catarina (FAPESC, 2023TR000392), in Canada by Mitacs, Centre d\u2019\u00E9tudes sur les m\u00E9dias, The Journalism Research Centre at Toronto Metropolitan University, The Creative School at Toronto Metropolitan University, and Toronto Metropolitan University, in Chile by the Pontificia Universidad Cat\u00F3lica de Valpara\u00EDso and the Fondecyt Grant n\u00BA 1220698, in Hungary by the National Research Development and Innovation Office under agreement No. 131990, in Mexico by the Division of Research and Postgraduate Studies, Universidad Iberoamericana Mexico City (Excepcional Standard Grant 2019\u20132022, in Qatar by the Northwestern University in Qatar, in Rwanda by the VCU College of Humanities and Sciences (SEED Award), in Spain by the Spanish Ministry of Economy, Industry, and Competitiveness (CSO2017-82816-P), and in Switzerland by the Institute of Applied Media Studies (IAM) at the Zurich University of Applied Studies (ZHAW).
Keywords
- audience metrics
- news quality
- role conception
- role performance
- social media
ASJC Scopus subject areas
- Communication