Strategic emotion in negotiation: Cognition, emotion, and culture

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Scopus citations

Abstract

This chapter is an overview of research on emotion in negotiation that integrates cognitive, affective, and cultural aspects of the field. We address the following issues: (1) the effects of mood and emotion on negotiator cognition and performance and the potential of emotion as a negotiation strategy; (2) individual differences in emotional expression and individual traits, such as self-monitoring and emotional intelligence, that impact on the use of strategic emotion; and (3) cultural influences on negotiation and on emotional experience and expression.

Original languageEnglish (US)
Title of host publicationFrom Communication To Presence. Cognition, Emotions and Culture Towards the Ultimate Communicative Experience - Festschrift in honor of Luigi Anolli
EditorsGiuseppe Riva, Teresa Anguera, Brenda Wiederhold, Fabrizia Mantovani
Pages166-185
Number of pages20
StatePublished - 2012

Publication series

NameEmerging Communication: Studies in New Technologies and Practices in Communication
Volume9
ISSN (Print)1566-7677
ISSN (Electronic)1879-8349

ASJC Scopus subject areas

  • Communication
  • Media Technology
  • Computer Science Applications

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