Supply, demand, operations, and management of crowd-shipping services: A review and empirical evidence

Tho V. Le, Amanda Stathopoulos, Tom Van Woensel, Satish V. Ukkusuri*

*Corresponding author for this work

Research output: Contribution to journalReview article

14 Scopus citations

Abstract

Crowd-shipping promises social, economic, and environmental benefits covering a range of stakeholders. Yet, at the same time, many crowd-shipping initiatives face multiple barriers, such as network effects, and concerns over trust, safety, and security. This paper reviews current practice, academic research, and empirical case studies from three pillars of supply, demand, and operations and management. Drawing on the observed gaps in practice and scientific research, we provide several avenues for promising areas of applications, operations and management, as well as improving behavioral and societal impacts to create and enable a crowd-shipping system that is complex, yet, integrated, dynamic and sustainable.

Original languageEnglish (US)
Pages (from-to)83-103
Number of pages21
JournalTransportation Research Part C: Emerging Technologies
Volume103
DOIs
StatePublished - Jun 2019

Keywords

  • Crowd logistics
  • Crowd-shipping
  • Crowdsourced delivery
  • Crowdsourced logistics
  • On-demand delivery

ASJC Scopus subject areas

  • Civil and Structural Engineering
  • Automotive Engineering
  • Transportation
  • Computer Science Applications

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