Supporting medical conversations between deaf and hearing individuals with tabletop displays

Anne Marie Piper, James D. Hollan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

37 Scopus citations

Abstract

This paper describes the design and evaluation of Shared Speech Interface (SSI), an application for an interactive multitouch tabletop display designed to facilitate medical conversations between a deaf patient and a hearing, non-signing physician. We employ a participatory design process involving members of the deaf community as well as medical and communication experts. We report results from an evaluation that compares conversation when facilitated by: (1) a digital table, (2) a human sign language interpreter, and (3) both a digital table and an interpreter. Our research reveals that tabletop displays have valuable properties for facilitating discussion between deaf and hearing individuals as well as enhancing privacy and independence. The contributions of this work include initial guidelines for cooperative group work technology for users with varying hearing abilities, discussion of benefits of participatory design with the deaf community, and lessons about using dictated speech on shared displays.

Original languageEnglish (US)
Title of host publicationCSCW 08 - Conference Proceedings, 2008 ACM Conference on Computer Supported Cooperative Work
Pages147-156
Number of pages10
DOIs
StatePublished - Dec 1 2008
Event2008 ACM Conference on Computer Supported Cooperative Work, CSCW 08 - San Diego, CA, United States
Duration: Nov 8 2008Nov 12 2008

Other

Other2008 ACM Conference on Computer Supported Cooperative Work, CSCW 08
CountryUnited States
CitySan Diego, CA
Period11/8/0811/12/08

Keywords

  • Assistive technology
  • Computer-supported cooperative health care
  • Deafness
  • Multimodal interfaces
  • Multitouch
  • Speech recognition
  • Tabletop groupware

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

Fingerprint Dive into the research topics of 'Supporting medical conversations between deaf and hearing individuals with tabletop displays'. Together they form a unique fingerprint.

Cite this