TY - GEN
T1 - Supporting medical conversations between deaf and hearing individuals with tabletop displays
AU - Piper, Anne Marie
AU - Hollan, James D.
PY - 2008
Y1 - 2008
N2 - This paper describes the design and evaluation of Shared Speech Interface (SSI), an application for an interactive multitouch tabletop display designed to facilitate medical conversations between a deaf patient and a hearing, non-signing physician. We employ a participatory design process involving members of the deaf community as well as medical and communication experts. We report results from an evaluation that compares conversation when facilitated by: (1) a digital table, (2) a human sign language interpreter, and (3) both a digital table and an interpreter. Our research reveals that tabletop displays have valuable properties for facilitating discussion between deaf and hearing individuals as well as enhancing privacy and independence. The contributions of this work include initial guidelines for cooperative group work technology for users with varying hearing abilities, discussion of benefits of participatory design with the deaf community, and lessons about using dictated speech on shared displays.
AB - This paper describes the design and evaluation of Shared Speech Interface (SSI), an application for an interactive multitouch tabletop display designed to facilitate medical conversations between a deaf patient and a hearing, non-signing physician. We employ a participatory design process involving members of the deaf community as well as medical and communication experts. We report results from an evaluation that compares conversation when facilitated by: (1) a digital table, (2) a human sign language interpreter, and (3) both a digital table and an interpreter. Our research reveals that tabletop displays have valuable properties for facilitating discussion between deaf and hearing individuals as well as enhancing privacy and independence. The contributions of this work include initial guidelines for cooperative group work technology for users with varying hearing abilities, discussion of benefits of participatory design with the deaf community, and lessons about using dictated speech on shared displays.
KW - Assistive technology
KW - Computer-supported cooperative health care
KW - Deafness
KW - Multimodal interfaces
KW - Multitouch
KW - Speech recognition
KW - Tabletop groupware
UR - http://www.scopus.com/inward/record.url?scp=77950816117&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=77950816117&partnerID=8YFLogxK
U2 - 10.1145/1460563.1460587
DO - 10.1145/1460563.1460587
M3 - Conference contribution
AN - SCOPUS:77950816117
SN - 9781605580074
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 147
EP - 156
BT - CSCW 08 - Conference Proceedings, 2008 ACM Conference on Computer Supported Cooperative Work
T2 - 2008 ACM Conference on Computer Supported Cooperative Work, CSCW 08
Y2 - 8 November 2008 through 12 November 2008
ER -