Talking about talk: Coordination in large online communities

Jim Maddock, Aaron Shaw, Darren Gergle

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations


Social computing systems and online communities develop varying strategies for managing collaborative processes such as consensus building, task delegation, and conflict management. Although these factors impact both the ways in which communities produce content and the content they produce, little prior work has undertaken a large comparative analysis of coordination dynamics across linguistically diverse communities engaged in the same activity. We describe and model the coordination processes of Wikipedia editors across the 24 largest language editions. Our results indicate that language edition is associated with a difference in quantity of coordination activity, as measured by talk page posts, with increases as high as 60% when compared against pages in English.

Original languageEnglish (US)
Title of host publicationCHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Subtitle of host publicationExplore, Innovate, Inspire
PublisherAssociation for Computing Machinery
Number of pages8
ISBN (Electronic)9781450346566
StatePublished - May 6 2017
Event2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017 - Denver, United States
Duration: May 6 2017May 11 2017

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
VolumePart F127655


Other2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017
CountryUnited States


  • Online collaboration
  • Peer production
  • Social computing

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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