TY - GEN
T1 - Team task switching
T2 - 59th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015
AU - McDonald, Joseph D.
AU - Dechurch, Leslie A.
AU - Asencio, Raquel
AU - Carter, Dorothy R.
AU - Mesmer-Magnus, Jessica R.
AU - Contractor, Noshir S.
N1 - Publisher Copyright:
Copyright 2015 Human Factors and Ergonomics Society.
PY - 2015
Y1 - 2015
N2 - Modern work environments are technologically and socially rich, requiring individuals to manage multiple tasks that involve different technologies and varying degrees of interdependence. Individual and team performance hinge on functional work shifts that can involve changing tasks (multi-tasking), technologies (multi-tooling), and/or teammates (multi-teaming). We extend research on task switching to explain how the social and technological dimensions of tasks affect switch costs. The task switching literature identifies lateral shifts that occur when individuals change tasks. We also consider vertical switches that occur when individuals change from independent (i.e., working alone) to interdependent work (i.e., as part of a team) or from interdependent to independent work. We then integrate personological, social, task, and technological factors into one conceptual framework. Our framework lays the groundwork for understanding the effect of functional work shifts on task and team performance in modern-day work environments.
AB - Modern work environments are technologically and socially rich, requiring individuals to manage multiple tasks that involve different technologies and varying degrees of interdependence. Individual and team performance hinge on functional work shifts that can involve changing tasks (multi-tasking), technologies (multi-tooling), and/or teammates (multi-teaming). We extend research on task switching to explain how the social and technological dimensions of tasks affect switch costs. The task switching literature identifies lateral shifts that occur when individuals change tasks. We also consider vertical switches that occur when individuals change from independent (i.e., working alone) to interdependent work (i.e., as part of a team) or from interdependent to independent work. We then integrate personological, social, task, and technological factors into one conceptual framework. Our framework lays the groundwork for understanding the effect of functional work shifts on task and team performance in modern-day work environments.
UR - http://www.scopus.com/inward/record.url?scp=84981717416&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84981717416&partnerID=8YFLogxK
U2 - 10.1177/1541931215591179
DO - 10.1177/1541931215591179
M3 - Conference contribution
AN - SCOPUS:84981717416
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 1157
EP - 1161
BT - 2015 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2015
PB - Human Factors and Ergonomics Society Inc.
Y2 - 26 October 2015 through 30 October 2015
ER -