Teams in the Digital Workplace: Technology’s Role for Communication, Collaboration, and Performance

Jacqueline N. Lane; Paul M. Leonardi; Noshir S. Contractor; Leslie A. DeChurch

doi:10.1177/10464964231200015

Teams in the Digital Workplace: Technology’s Role for Communication, Collaboration, and Performance

Jacqueline N. Lane, Paul M. Leonardi^*, Noshir S. Contractor, Leslie A. DeChurch

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

2 Scopus citations

Abstract

This paper addresses the need for theoretical advancements in understanding team processes and the impact of technology on teams. Specifically, it examines the use of digital collaboration technologies by organizational teams and their effect on team communication and collaboration. Using the concept of affordances as a theoretical lens, the paper explores the potential relationships between technology affordances and essential team processes. It also provides an agenda for future research on social technologies and teams as well as novel methodological approaches for better understanding the ways in which digital technologies are affecting team processes and performance in the workplace.

Original language	English (US)
Pages (from-to)	139-183
Number of pages	45
Journal	Small Group Research
Volume	55
Issue number	1
DOIs	https://doi.org/10.1177/10464964231200015
State	Published - Feb 2024

Funding

The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This article was supported by two grants to Paul Leonardi from the National Science Foundation: SES-1922266 and SES-2051896.

Keywords

affordances
organizational change
perception
social media
team processes
technological change

ASJC Scopus subject areas

Social Psychology
Applied Psychology

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Cite this

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AB - This paper addresses the need for theoretical advancements in understanding team processes and the impact of technology on teams. Specifically, it examines the use of digital collaboration technologies by organizational teams and their effect on team communication and collaboration. Using the concept of affordances as a theoretical lens, the paper explores the potential relationships between technology affordances and essential team processes. It also provides an agenda for future research on social technologies and teams as well as novel methodological approaches for better understanding the ways in which digital technologies are affecting team processes and performance in the workplace.

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Teams in the Digital Workplace: Technology’s Role for Communication, Collaboration, and Performance

Abstract

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Keywords

ASJC Scopus subject areas

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