Technology ecosystems: Rethinking resources for mental health

Eleanor R. Burgess, Alice Renwen Zhang, Jessica L. Feuston, Madhu C. Reddy, Sindhu Kiranmai Ernala, Munmun De Choudhury, Stephen Schueller, Adrian Aguilera, Mary Czerwinski

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations


Current technologies designed for mental health support often have low adoption rates and may not fit people's routines. However, recent literature demonstrates that individuals managing mental illness often incorporate a variety of technologies into their self-management routines, including texting, music, wearables, online communities, games, and social media. Therefore, adopting a perspective focused on understanding the technology ecosystem of mental health management may be a better approach than focusing on singular platforms and applications. In this CHI workshop, we will examine a constellation of digital and non-digital mental health support resources. We will discuss the needs and practices of individuals managing mental illness, how these needs relate to future ecosystems of technologies and services, and the potentials and repercussions of current technologies. By convening a group of interdisciplinary researchers and practitioners, we will collectively address these topics to create resources attentive to individuals' lived experiences with mental illness, goals with respect to management and recovery, and interactions with existing forms of resources, care, and technology.

Original languageEnglish (US)
Title of host publicationCHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450368193
StatePublished - Apr 25 2020
Event2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020 - Honolulu, United States
Duration: Apr 25 2020Apr 30 2020

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


Conference2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020
Country/TerritoryUnited States


  • Digital mental health resources
  • Mental health
  • Mental illness
  • Support

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software


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