The Development of a Digital Satisfaction Scale (DSS) and Index (DSI) to Evaluate Consumers’ Satisfaction with Their Online Experiences

Social Sciences

• Consumer Perception 33%
• Consumer Satisfaction 33%
• Economic and Social Development 33%
• Experience 33%
• Indexes 100%
• Intention 33%
• Marketing 33%
• Measure 33%
• Media Journalism 33%
• Research 33%
• Satisfaction 66%
• Schools 33%
• Universities 33%

INIS

• attitudes 33%
• marketing 66%
• schools 33%
• universities 33%

Economics, Econometrics and Finance

• Consumer Attitude 33%
• Internet Marketing 33%