TY - JOUR
T1 - The Effect of a Community Policing Management Style on Officers' Attitudes
AU - Wycoff, Mary Ann
AU - Skogan, Wesley G.
N1 - Copyright:
Copyright 2016 Elsevier B.V., All rights reserved.
PY - 1994/7
Y1 - 1994/7
N2 - Quality management, a form of participatory management modeled on the theories of Edwards Deming, was implemented in the Madison, Wisconsin Police Department as a basis for the implementation of community policing. Personnel surveys conducted in 1987 and 1989 found a significant increase over time in the belief that the organization practiced participatory management. The increase in this belief was positively and significantly related to (a) satisfaction with work, the organization, supervision, and job growth potential; (b) perceived significance of work; (c) task identity; and (d) work autonomy. A composite measure of satisfaction was, in turn, significantly related to officers' receptivity to change.
AB - Quality management, a form of participatory management modeled on the theories of Edwards Deming, was implemented in the Madison, Wisconsin Police Department as a basis for the implementation of community policing. Personnel surveys conducted in 1987 and 1989 found a significant increase over time in the belief that the organization practiced participatory management. The increase in this belief was positively and significantly related to (a) satisfaction with work, the organization, supervision, and job growth potential; (b) perceived significance of work; (c) task identity; and (d) work autonomy. A composite measure of satisfaction was, in turn, significantly related to officers' receptivity to change.
UR - http://www.scopus.com/inward/record.url?scp=84965372311&partnerID=8YFLogxK
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U2 - 10.1177/0011128794040003005
DO - 10.1177/0011128794040003005
M3 - Article
AN - SCOPUS:84965372311
VL - 40
SP - 371
EP - 383
JO - Crime and Delinquency
JF - Crime and Delinquency
SN - 0011-1287
IS - 3
ER -