A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.
|Original language||English (US)|
|Number of pages||11|
|State||Published - Jul 1996|
ASJC Scopus subject areas
- Social Sciences(all)
- Strategy and Management
- Management of Technology and Innovation