TY - JOUR
T1 - The effectiveness of mediation
T2 - An independent analysis of cases handled by four major service providers
AU - Brett, Jeanne M.
AU - Barsness, Zoe I.
AU - Goldberg, Stephen B.
PY - 1996/7
Y1 - 1996/7
N2 - A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.
AB - A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.
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U2 - 10.1111/j.1571-9979.1996.tb00099.x
DO - 10.1111/j.1571-9979.1996.tb00099.x
M3 - Article
AN - SCOPUS:5944232745
SN - 0748-4526
VL - 12
SP - 259
EP - 269
JO - Negotiation Journal
JF - Negotiation Journal
IS - 3
ER -