The effectiveness of mediation: An independent analysis of cases handled by four major service providers

Jeanne M. Brett; Zoe I. Barsness; Stephen B. Goldberg

doi:10.1111/j.1571-9979.1996.tb00099.x

The effectiveness of mediation: An independent analysis of cases handled by four major service providers

Jeanne M. Brett^*, Zoe I. Barsness, Stephen B. Goldberg

^*Corresponding author for this work

Management and Organizations

Research output: Contribution to journal › Article › peer-review

50 Scopus citations

Abstract

A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.

Original language	English (US)
Pages (from-to)	259-269
Number of pages	11
Journal	Negotiation Journal
Volume	12
Issue number	3
DOIs	https://doi.org/10.1111/j.1571-9979.1996.tb00099.x
State	Published - Jul 1996

ASJC Scopus subject areas

Social Sciences(all)
Strategy and Management
Management of Technology and Innovation

Access to Document

10.1111/j.1571-9979.1996.tb00099.x

Fingerprint Dive into the research topics of 'The effectiveness of mediation: An independent analysis of cases handled by four major service providers'. Together they form a unique fingerprint.

Cite this

@article{779b0a0fe1d84df09f1b1756229e587e,

title = "The effectiveness of mediation: An independent analysis of cases handled by four major service providers",

abstract = "A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.",

author = "Brett, {Jeanne M.} and Barsness, {Zoe I.} and Goldberg, {Stephen B.}",

year = "1996",

month = jul,

doi = "10.1111/j.1571-9979.1996.tb00099.x",

language = "English (US)",

volume = "12",

pages = "259--269",

journal = "Negotiation Journal",

issn = "0748-4526",

publisher = "Wiley-Blackwell",

number = "3",

}

TY - JOUR

T1 - The effectiveness of mediation

T2 - An independent analysis of cases handled by four major service providers

AU - Brett, Jeanne M.

AU - Barsness, Zoe I.

AU - Goldberg, Stephen B.

PY - 1996/7

Y1 - 1996/7

N2 - A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.

AB - A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.

UR - http://www.scopus.com/inward/record.url?scp=5944232745&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=5944232745&partnerID=8YFLogxK

U2 - 10.1111/j.1571-9979.1996.tb00099.x

DO - 10.1111/j.1571-9979.1996.tb00099.x

M3 - Article

AN - SCOPUS:5944232745

VL - 12

SP - 259

EP - 269

JO - Negotiation Journal

JF - Negotiation Journal

SN - 0748-4526

IS - 3

ER -

The effectiveness of mediation: An independent analysis of cases handled by four major service providers

Abstract

ASJC Scopus subject areas

Access to Document

Other files and links

Cite this