The Ethical Perils of Personal, Communal Relations: A Language Perspective

Maryam Kouchaki*, Francesca Gino, Yuval Feldman

*Corresponding author for this work

Research output: Contribution to journalArticle

2 Scopus citations

Abstract

Most companies use codes of conduct, ethics training, and regular communication to ensure that employees know about rules to follow to avoid misconduct. In the present research, we focused on the type of language used in codes of conduct and showed that impersonal language (e.g., “employees” or “members”) and personal, communal language (e.g., “we”) lead to different behaviors because they change how people perceive the group or organization of which they are a part. Using multiple methods, including lab- and field-based experiments (total N = 1,443), and a large data set of S&P 500 firms (i.e., publicly traded, large U.S. companies that are part of the S&P 500 stock market index), we robustly demonstrated that personal, communal language (compared with impersonal language) influences perceptions of a group’s warmth, which, in turn, increases levels of dishonesty among its members.

Original languageEnglish (US)
Pages (from-to)1745-1766
Number of pages22
JournalPsychological Science
Volume30
Issue number12
DOIs
StatePublished - Dec 1 2019

Keywords

  • code of conduct
  • communal relation
  • dishonesty
  • language effects
  • perception of warmth
  • preregistered

ASJC Scopus subject areas

  • Psychology(all)

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