The Future of Care Work: Towards a Radical Politics of Care in CSCW Research and Practice

Naveena Karusala, Azra Ismail, Karthik S. Bhat, Aakash Gautam, Sachin R. Pendse, Neha Kumar, Richard Anderson, Madeline Balaam, Shaowen Bardzell, Nicola J. Bidwell, Melissa Densmore, Elizabeth Kaziunas, Anne Marie Piper, Noopur Raval, Pushpendra Singh, Austin Toombs, Nervo Verdezoto, Ding Wang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Computer-Supported Cooperative Work (CSCW) and Human- Computer Interaction (HCI) have long studied how technology can support material and relational aspects of care work, typically in clinical healthcare settings. More recently, we see increasing recognition of care work such as informal healthcare provision, child and elderly care, organizing and advocacy, domestic work, and service work. However, the COVID-19 pandemic has underscored long-present tensions between the deep necessity and simultaneous devaluation of our care infrastructures. This highlights the need to attend to the broader social, political, and economic systems that shape care work and the emerging technologies being used in care work. This leads us to ask several critical questions: What counts as care work and why? How is care work (de)valued, (un)supported, or coerced under capitalism and to what end? What narratives drive the push for technology in care work and whom does it benefit? How does care work resist or build resilience against and within oppressive systems? And how can we as researchers advocate for and with care and caregivers? In this one-day workshop, we will bring together researchers from academia, industry, and community-based organizations to reflect on these questions and extend conversations on the future of technology for care work.

Original languageEnglish (US)
Title of host publicationCSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages338-342
Number of pages5
ISBN (Electronic)9781450384797
DOIs
StatePublished - Oct 23 2021
Externally publishedYes
Event24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 - Virtual, Online, United States
Duration: Oct 23 2021Oct 27 2021

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021
Country/TerritoryUnited States
CityVirtual, Online
Period10/23/2110/27/21

Keywords

  • Care work
  • Feminist political economy
  • Social reproduction

ASJC Scopus subject areas

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

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