The hard talk: Dealing with the disruptive physician

Joseph W. Rossano*, Stuart Berger, Daniel J. Penny

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Disruptive physician behavior, defined by the American Medical Association, is ‘personal conduct, verbal, or physical that has the potential to negatively affect patient care or the ability to work with other members of the healthcare team’ (American Medical Association, 2008). This type of behavior can undermine a culture of safety, foster medical errors, contribute to preventable adverse outcomes, increase the cost of care, and cause qualified staff to leave institutions. This review will discuss the scope of the problem, contributing factors, and strategies for prevention and addressing this type of unprofessional behavior.

Original languageEnglish (US)
Article number101315
JournalProgress in Pediatric cardiology
Volume59
DOIs
StatePublished - Dec 2020

Keywords

  • Culture
  • Disruptive physician
  • Professionalism

ASJC Scopus subject areas

  • Pediatrics, Perinatology, and Child Health
  • Cardiology and Cardiovascular Medicine

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