TY - JOUR
T1 - The hard talk
T2 - Dealing with the disruptive physician
AU - Rossano, Joseph W.
AU - Berger, Stuart
AU - Penny, Daniel J.
N1 - Publisher Copyright:
© 2020 Elsevier B.V.
PY - 2020/12
Y1 - 2020/12
N2 - Disruptive physician behavior, defined by the American Medical Association, is ‘personal conduct, verbal, or physical that has the potential to negatively affect patient care or the ability to work with other members of the healthcare team’ (American Medical Association, 2008). This type of behavior can undermine a culture of safety, foster medical errors, contribute to preventable adverse outcomes, increase the cost of care, and cause qualified staff to leave institutions. This review will discuss the scope of the problem, contributing factors, and strategies for prevention and addressing this type of unprofessional behavior.
AB - Disruptive physician behavior, defined by the American Medical Association, is ‘personal conduct, verbal, or physical that has the potential to negatively affect patient care or the ability to work with other members of the healthcare team’ (American Medical Association, 2008). This type of behavior can undermine a culture of safety, foster medical errors, contribute to preventable adverse outcomes, increase the cost of care, and cause qualified staff to leave institutions. This review will discuss the scope of the problem, contributing factors, and strategies for prevention and addressing this type of unprofessional behavior.
KW - Culture
KW - Disruptive physician
KW - Professionalism
UR - http://www.scopus.com/inward/record.url?scp=85095615304&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85095615304&partnerID=8YFLogxK
U2 - 10.1016/j.ppedcard.2020.101315
DO - 10.1016/j.ppedcard.2020.101315
M3 - Article
AN - SCOPUS:85095615304
SN - 1058-9813
VL - 59
JO - Progress in Pediatric cardiology
JF - Progress in Pediatric cardiology
M1 - 101315
ER -