The problem resident behavior guide: strategies for remediation

Kelly Williamson*, Erin Quattromani, Amer Aldeen

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

10 Scopus citations


In 2012, the ACGME supplemented the core competencies with outcomes-based milestones for resident performance within the six competency domains. These milestones address the knowledge, skills, abilities, attitudes, and experiences that a resident is expected to progress through during the course of training. Even prior to the initiation of the milestones, there was a paucity of EM literature addressing the remediation of problem resident behaviors and there remain few readily accessible tools to aid in the implementation of a remediation plan. The goal of the “Problem Resident Behavior Guide” is to provide specific strategies for resident remediation based on deficiencies identified within the framework of the EM milestones. The “Problem Resident Behavior Guide” is a written instructional manual that provides concrete examples of remediation strategies to address specific milestone deficiencies. The more than 200 strategies stem from the experiences of the authors who have professional experience at three different academic hospitals and emergency medicine residency programs, supplemented by recommendations from educational leaders as well as utilization of valuable education adjuncts, such as focused simulation exercises, lecture preparation, and themed ED shifts. Most recommendations require active participation by the resident with guidance by faculty to achieve the remediation expectations. The ACGME outcomes-based milestones aid in the identification of deficiencies with regards to resident performance without providing recommendations on remediation. The Problem Resident Behavior Guide can therefore have a significant impact by filling in this gap.

Original languageEnglish (US)
Pages (from-to)437-449
Number of pages13
JournalInternal and Emergency Medicine
Issue number3
StatePublished - Apr 1 2016
Externally publishedYes


  • Graduate medical education
  • Milestones
  • Remediation

ASJC Scopus subject areas

  • Internal Medicine
  • Emergency Medicine


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