Abstract
Collaboration plays an important role in the information seeking and retrieval activities within a team setting. In this research, we examined the impact of collaborative design features in two information retrieval tools that explicitly support collaboration. We designed the two collaborative information searching prototype, MUSE (Multi-User Search Engine) and MUST (Multi-User Search and Talk) and evaluated both systems. Results indicate that the communication (i.e., chat) function played an important role in enhancing the information seeking process by establishing common ground among group members. We also identified unexpected challenges that arose as the prototypes were used during these activities. These challenges were both technical and social in nature. We discuss implications for system design and directions for future research.
| Original language | English (US) |
|---|---|
| Title of host publication | ASIST 2008 |
| Subtitle of host publication | Proceedings of the 71st ASIST Annual Meeting: People Transforming Information - Information Transforming People |
| Publisher | American Society for Information Science and Technology |
| Volume | 45 |
| ISBN (Print) | 0877155402, 9780877155409 |
| DOIs | |
| State | Published - 2008 |
| Event | ASIST 2008: 71st ASIST Annual Meeting: People Transforming Information - Information Transforming People - Columbus, OH, United States Duration: Oct 24 2008 → Oct 29 2008 |
Other
| Other | ASIST 2008: 71st ASIST Annual Meeting: People Transforming Information - Information Transforming People |
|---|---|
| Country/Territory | United States |
| City | Columbus, OH |
| Period | 10/24/08 → 10/29/08 |
ASJC Scopus subject areas
- Information Systems
- Library and Information Sciences