The role of narratives in collaborative information seeking

Arvind Karunakaran*, Madhu Reddy

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Scopus citations

Abstract

There has been a growing interest within the CSCW community to understand how actors in organizations collaboratively seek information. This focus had led to the emergence of the research area of collaborative information seeking (CIS). Despite an increasing number of conceptual as well as technical studies related to CIS, many fundamental questions still remain unanswered. For example, researchers within this space have argued that CIS goes beyond two or more individuals posing "question and answers" to each other in their attempt to seek the needed information. If CIS is not just about "question and answers", then what does it exactly constitute? We propose that one way to answer these questions is to conceptualize CIS as being constituted through, and orchestrated via, "narratives". In this research note, we elaborate upon the notion of "narratives", and talk about the potential usefulness of such a conceptualization for furthering CIS research and advancing CSCW scholarship.

Original languageEnglish (US)
Title of host publicationGROUP'12 - Proceedings of the ACM 2012 International Conference on Support Group Work
Pages273-276
Number of pages4
DOIs
StatePublished - Dec 4 2012
Event2012 17th ACM International Conference on Supporting Group Work, GROUP 2012 - Sanibel Island, FL, United States
Duration: Oct 27 2012Oct 31 2012

Publication series

NameGROUP'12 - Proceedings of the ACM 2012 International Conference on Support Group Work

Other

Other2012 17th ACM International Conference on Supporting Group Work, GROUP 2012
CountryUnited States
CitySanibel Island, FL
Period10/27/1210/31/12

Keywords

  • CIS
  • Collaborative information seeking
  • Collaborative work
  • Narratives
  • Theory

ASJC Scopus subject areas

  • Computer Networks and Communications

Cite this