TY - GEN
T1 - The role of New York times picks in comment quality and engagement
AU - Wang, Yixue
AU - Diakopoulos, Nicholas
N1 - Publisher Copyright:
© 2021 IEEE Computer Society. All rights reserved.
PY - 2021
Y1 - 2021
N2 - While various methods can be used to maintain online discussion quality, one aspect that is underexplored is the role of highlights from professional moderators. In this work, we look at the impact of New York Times (NYT) Picks. We present an analysis of more than 13 million NYT comments, examining the quality and frequency of commenting on the site in response to NYT Picks. The findings offer evidence that NYT Picks are associated with an increase in the quality of first-time receivers' next approved comment, as well as the commenting frequency during commenters' early tenure on the site. The quality boost associated with receiving a Pick attenuates after subsequent picks and diminishes over time as the user continues commenting, but is still higher than commenters who don't receive Picks. The findings also indicate that exposure to Pick badges is positively correlated with subsequent higher quality approved comments, albeit to a lesser extent.
AB - While various methods can be used to maintain online discussion quality, one aspect that is underexplored is the role of highlights from professional moderators. In this work, we look at the impact of New York Times (NYT) Picks. We present an analysis of more than 13 million NYT comments, examining the quality and frequency of commenting on the site in response to NYT Picks. The findings offer evidence that NYT Picks are associated with an increase in the quality of first-time receivers' next approved comment, as well as the commenting frequency during commenters' early tenure on the site. The quality boost associated with receiving a Pick attenuates after subsequent picks and diminishes over time as the user continues commenting, but is still higher than commenters who don't receive Picks. The findings also indicate that exposure to Pick badges is positively correlated with subsequent higher quality approved comments, albeit to a lesser extent.
UR - http://www.scopus.com/inward/record.url?scp=85107263510&partnerID=8YFLogxK
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M3 - Conference contribution
AN - SCOPUS:85107263510
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 2924
EP - 2933
BT - Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
A2 - Bui, Tung X.
PB - IEEE Computer Society
T2 - 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
Y2 - 4 January 2021 through 8 January 2021
ER -