TY - GEN
T1 - The success and failure of Quality Improvement Projectsin peer production communities
AU - Warncke-Wang, Morten
AU - Ayukaev, Vladislav R.
AU - Hecht, Brent
AU - Terveen, Loren
N1 - Publisher Copyright:
© 2015 ACM.
PY - 2015/2/28
Y1 - 2015/2/28
N2 - Peer production communities have been proven to be successful at creating valuable artefacts, with Wikipedia as a prime example. However, a number of studies have shown that work in these communities tends to be of uneven quality and certain content areas receive more attention than others. In this paper, we examine the efficacy of a range of targeted strategies to increase the quality of under-Attended content areas in peer production communities. Mining data from five quality improvement projects in the English Wikipedia, the largest peer production community in the world, we show that certain types of strategies (e.g. creating artefacts from scratch) have better quality outcomes than others (e.g. improving existing artefacts), even if both are done by a similar cohort of participants. We discuss the implications of our findings for Wikipedia as well as other peer production communities.
AB - Peer production communities have been proven to be successful at creating valuable artefacts, with Wikipedia as a prime example. However, a number of studies have shown that work in these communities tends to be of uneven quality and certain content areas receive more attention than others. In this paper, we examine the efficacy of a range of targeted strategies to increase the quality of under-Attended content areas in peer production communities. Mining data from five quality improvement projects in the English Wikipedia, the largest peer production community in the world, we show that certain types of strategies (e.g. creating artefacts from scratch) have better quality outcomes than others (e.g. improving existing artefacts), even if both are done by a similar cohort of participants. We discuss the implications of our findings for Wikipedia as well as other peer production communities.
KW - Wikipedia
KW - peer production
KW - quality modelling
KW - user-generated content
UR - http://www.scopus.com/inward/record.url?scp=84968765230&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84968765230&partnerID=8YFLogxK
U2 - 10.1145/2675133.2675241
DO - 10.1145/2675133.2675241
M3 - Conference contribution
AN - SCOPUS:84968765230
T3 - CSCW 2015 - Proceedings of the 2015 ACM International Conference on Computer-Supported Cooperative Work and Social Computing
SP - 743
EP - 756
BT - CSCW 2015 - Proceedings of the 2015 ACM International Conference on Computer-Supported Cooperative Work and Social Computing
PB - Association for Computing Machinery, Inc
T2 - 18th ACM International Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2015
Y2 - 14 March 2015 through 18 March 2015
ER -