Most theoretical perspectives used to explain the use and effects of communication and decision support technologies assume some form of technological determinism. Inconsistencies in the research findings have prompted theorists to reject the assumptions of technological determinism in favor of an emergent perspective. To date, only adaptive Structuration theory (AST) offers the promise of satisfying two requirements for explanation based on an emergent perspective: recursivity and unique effects. The current article reviews the application of AST to the study of a relatively recent technology in the work place—group decision support systems (GDSS). Next it discusses AST's challenge to capture, dynamically and precisely, GDSS processes and outcomes. In response to these concerns, self‐organizing systems theory (SOST) is reviewed and applied to problematic areas in GDSS research with the aim of advancing AST.
|Original language||English (US)|
|Number of pages||36|
|Journal||Human Communication Research|
|State||Published - Jun 1993|
ASJC Scopus subject areas
- Developmental and Educational Psychology
- Linguistics and Language