Towards a team mental model of collaborative information seeking during team decision-making

Nathan J. McNeese, Madhu C. Reddy, Evan M. Friedenberg

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

Team decision-making (TDM) is composed of many activities. One important aspect of TDM is information seeking, particularly collaborative information seeking (CIS). Within CIS research, the role of team cognition and the development of team mental models (TMMs) have not been well-studied. In this paper, we examine the development of TMMs during CIS activities. Utilizing qualitative knowledge elicitation methods, we conducted an exploratory laboratory-based study of student teams working on CIS tasks. We report on how the teams describe TMM development, the teamwork and taskwork aspects of the TMM, and the attributes supporting TMM development. The results highlight that the process of TMM development during CIS is similar to TMM development research reported in other studies. Furthermore, to the best of our knowledge, this is the first research to attempt to understand the role of team cognition in CIS and describe the development of a TMM specific to CIS.

Original languageEnglish (US)
Title of host publication2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
PublisherHuman Factors an Ergonomics Society Inc.
Pages335-339
Number of pages5
ISBN (Electronic)9780945289456
DOIs
StatePublished - Jan 1 2014
Event58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 - Chicago, United States
Duration: Oct 27 2014Oct 31 2014

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2014-January
ISSN (Print)1071-1813

Other

Other58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
CountryUnited States
CityChicago
Period10/27/1410/31/14

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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