Abstract
This paper examines behavioral responses of non-commuters under real-time information during shopping trips. Utilizing results from an interactive stated-preference internet-based survey, discrete choice models are developed to investigate factors that influence en-route switching to alternate destinations and alternate routes. The fundamental difficulty in modeling this phenomenon is due to the manner in which information is provided to assist trip-making. The information provided and user choices are interdependent. That is, the choice set presented to a tripmaker at a decision state is predicated on his/her previous decision. Conversely, a tripmaker's decision in turn alters his/her information and choice sets. A model structure is formulated to overcome this difficulty. It explicitly captures the conditional nature of the decision process. The developed model provides insight on en-route diversions during the shopping trip together with the factors affecting these decisions, especially with regard to the role of real-time information.
Original language | English (US) |
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Pages (from-to) | 311-321 |
Number of pages | 11 |
Journal | Journal of Retailing and Consumer Services |
Volume | 10 |
Issue number | 6 |
DOIs | |
State | Published - Nov 2003 |
Funding
The work described in this paper is part of a project sponsored by FHWA (DTFH61-95-C-00017), in collaboration with WESTAT, Inc., with additional support from a research project through the Southwest University Transportation Center (SWUTC). This work has benefited considerably from the participation of several graduate researchers, particularly Peter Chen, Ahmed F.S. Abdelghany and Yadira Laluz, who helped in the design and initial testing of the survey instrument, as well as in survey administration. Acknowledgements are also due to the respondents from both The University of Texas at Austin and those from outside the university in the Austin area who took their time to participate in the survey voluntarily. The paper has benefited from helpful comments provided by an anonymous reviewer. The authors are solely responsible for the results and opinions expressed in this paper.
Keywords
- ATIS
- En-route diversions
- Internet-based survey
- Multinomial probit
- Non-commuters travel behavior
- Stated-preference
ASJC Scopus subject areas
- Marketing