@article{dcdeef753ab342cda06ef99601fded4d,
title = "Trustworthy insurance: Information timing and telling the truth",
author = "Hirsch, {Penny L.} and Shwom, {Barbara L.} and Messick, {Judith H.}",
note = "Copyright: Copyright 2011 Elsevier B.V., All rights reserved.",
year = "1998",
doi = "10.1177/108056999806100115",
language = "English (US)",
volume = "61",
pages = "164--169",
journal = "Business and Professional Communication Quarterly",
issn = "2329-4906",
publisher = "Sage Publications",
number = "1",
}