TY - GEN
T1 - Understanding digital and material social communications for older adults
AU - Hope, Alexis
AU - Schwaba, Ted
AU - Piper, Anne Marie
N1 - Copyright:
Copyright 2014 Elsevier B.V., All rights reserved.
PY - 2014
Y1 - 2014
N2 - Online technologies are promising for helping older adults maintain social connectedness, particularly with younger people, yet many older adults resist or participate minimally in the mainstream technologies used by younger members of their social network. We present results from an interview study involving 22 older adults (age 71-92) to understand communication preferences and values related to social media. Seniors articulate many concerns with online social media, including the time required for legitimate participation, the loss of deeper communication, content irrelevance, and privacy. Additionally, older adults engage in social practices that could be supported by online social technologies, but they rarely use such tools. The theme of material social communications emerges from our data, and we examine this in context of online social media. We conclude with design considerations for the development of social media for older adults, and as part of this we describe the notion of bridging technologies as a framework for intergenerational communication design.
AB - Online technologies are promising for helping older adults maintain social connectedness, particularly with younger people, yet many older adults resist or participate minimally in the mainstream technologies used by younger members of their social network. We present results from an interview study involving 22 older adults (age 71-92) to understand communication preferences and values related to social media. Seniors articulate many concerns with online social media, including the time required for legitimate participation, the loss of deeper communication, content irrelevance, and privacy. Additionally, older adults engage in social practices that could be supported by online social technologies, but they rarely use such tools. The theme of material social communications emerges from our data, and we examine this in context of online social media. We conclude with design considerations for the development of social media for older adults, and as part of this we describe the notion of bridging technologies as a framework for intergenerational communication design.
KW - Materiality
KW - Older adults
KW - Social media
KW - Social network sites
UR - http://www.scopus.com/inward/record.url?scp=84900409139&partnerID=8YFLogxK
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U2 - 10.1145/2556288.2557133
DO - 10.1145/2556288.2557133
M3 - Conference contribution
AN - SCOPUS:84900409139
SN - 9781450324731
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 3903
EP - 3912
BT - CHI 2014
PB - Association for Computing Machinery
T2 - 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014
Y2 - 26 April 2014 through 1 May 2014
ER -