TY - JOUR
T1 - Understanding obstacles preventing compliance
T2 - Conceptualization and classification
AU - Ifert, Danette E.
AU - Roloff, Michael E.
PY - 1998/4
Y1 - 1998/4
N2 - Although the obstacle hypothesis has proven useful in understanding communication choices during request sequences, its utility is limited by the lack of explication of the obstacle construct. This article examines the types of obstacles that may be perceived and dimensions that differentiate them. Results suggest that six types of obstacles - possession, imposition, inappropriateness, postpone, no incentive, and recalcitrance - are perceived by individuals in request interactions. These obstacles appear to be distinguishable in the degree to which they reflect unwillingness to comply, inability to comply, and personal characteristics of the requester. The discussion section explores the implications of this conceptualization on understanding request interactions.
AB - Although the obstacle hypothesis has proven useful in understanding communication choices during request sequences, its utility is limited by the lack of explication of the obstacle construct. This article examines the types of obstacles that may be perceived and dimensions that differentiate them. Results suggest that six types of obstacles - possession, imposition, inappropriateness, postpone, no incentive, and recalcitrance - are perceived by individuals in request interactions. These obstacles appear to be distinguishable in the degree to which they reflect unwillingness to comply, inability to comply, and personal characteristics of the requester. The discussion section explores the implications of this conceptualization on understanding request interactions.
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U2 - 10.1177/009365098025002001
DO - 10.1177/009365098025002001
M3 - Article
AN - SCOPUS:0032378819
SN - 0093-6502
VL - 25
SP - 131
EP - 153
JO - Communication Research
JF - Communication Research
IS - 2
ER -