Understanding together: Sensemaking in collaborative information seeking

Sharoda A. Paul, Madhu C. Reddy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

97 Scopus citations

Abstract

An important aspect of collaborative information seeking (CIS) is making sense of the information found, i.e., collaborative sensemaking. We conducted an ethnographic study of the CIS practices of healthcare providers in a hospital emergency department to gain a conceptual understanding of when and how collaborative sensemaking occurs during CIS activities. We present occasions and characteristics of collaborative sensemaking and design implications for collaborative information retrieval tools to support sensemaking.

Original languageEnglish (US)
Title of host publication2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010
Pages321-330
Number of pages10
DOIs
StatePublished - Apr 20 2010
Event2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010 - Savannah, GA, United States
Duration: Feb 6 2010Feb 10 2010

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010
Country/TerritoryUnited States
CitySavannah, GA
Period2/6/102/10/10

Keywords

  • Collaborative information seeking
  • Collaborative sensemaking
  • Emergency department
  • Healthcare

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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