Vero: A Method for Remotely Studying Human-AI Collaboration

Jess Hohenstein, Lindsay E. Larson, Yoyo Tsung Yu Hou, Alexa M. Harris, Aaron Schecter, Leslie DeChurch, Noshir Contractor, Malte F. Jung

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

Despite the recognized need in the IS community to prepare for a future of human-AI collaboration, the technical skills necessary to develop and deploy AI systems are considerable, making such research difficult to perform without specialized knowledge. To make human-AI collaboration research more accessible, we developed a novel experimental method that combines a video conferencing platform, controlled content, and Wizard of Oz methods to simulate a group interaction with an AI teammate. Through a case study, we demonstrate the flexibility and ease of deployment of this approach. We also provide evidence that the method creates a highly believable experience of interacting with an AI agent. By detailing this method, we hope that multidisciplinary researchers can replicate it to more easily answer questions that will inform the design and development of future human-AI collaboration technologies.

Original languageEnglish (US)
Title of host publicationProceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages254-263
Number of pages10
ISBN (Electronic)9780998133157
StatePublished - 2022
Event55th Annual Hawaii International Conference on System Sciences, HICSS 2022 - Virtual, Online, United States
Duration: Jan 3 2022Jan 7 2022

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2022-January
ISSN (Print)1530-1605

Conference

Conference55th Annual Hawaii International Conference on System Sciences, HICSS 2022
Country/TerritoryUnited States
CityVirtual, Online
Period1/3/221/7/22

ASJC Scopus subject areas

  • General Engineering

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