Videotex for news and business data. Comparison of user response to two information retrieval applications

James S Ettema*

*Corresponding author for this work

Research output: Contribution to journalArticle

1 Scopus citations


An empirical comparison of user response to two information services offered by a prototype videotex system indicated that the business (ie farm market data) service was rated as more efficient and that users browsed more in that service than in the consumer (ie news) service. Further, both efficiency ratings and amount of browsing were more strongly correlated with amount of service use, ratings of service value and ratings of dependence upon the service for the business service than for the consumer service. Browsing thus seems to be a utitarian surveillance behaviour rather than a communication play behaviour in this setting.

Original languageEnglish (US)
Pages (from-to)41-48
Number of pages8
JournalTelecommunications Policy
Issue number1
Publication statusPublished - Jan 1 1985



  • Information retrieval
  • User response
  • Videotex

ASJC Scopus subject areas

  • Human Factors and Ergonomics
  • Information Systems
  • Electrical and Electronic Engineering

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