Abstract
Since Thibant and Walker (1975) first proposed their control-oriented theory of procedural justice, there has been much research and theorizing attempting to explain why greater procedural justice is associated with having (rather than lacking) the chance to voice-termed the voice effect (Folger, 1977). In this chapter we review literature on the voice effect and the instrumental and noninstrumental explanations for it. Rather than treat each explanation as separate and independent of the other, we argue that the two are inexorably intertivined in both the structural and interpersonal aspects of judicial and organizational conflict resolution procedures. We also argue the need to test the generalizability of voice effects across cultures since most of the voice effect studies have been conducted in Western cultures. We conclude xoith the hope that future justice research will recognize the interrelationship of instrumental and noninstrumental voice dynamics so we can better understand when, as well as why, more voice leads to more perceived justice.
| Original language | English (US) |
|---|---|
| Title of host publication | Handbook of Organizational Justice |
| Publisher | Taylor and Francis |
| Pages | 155-177 |
| Number of pages | 23 |
| ISBN (Electronic) | 9781134811021 |
| ISBN (Print) | 9780805842036 |
| State | Published - May 13 2013 |
ASJC Scopus subject areas
- Economics, Econometrics and Finance(all)
- General Business, Management and Accounting
- General Psychology