Why "I'm Sorry" doesn't always translate

William W. Maddux, Peter H. Kim, Tetsushi Okumura, Jeanne M. Brett

Research output: Contribution to journalComment/debate

2 Scopus citations
Original languageEnglish (US)
JournalHarvard business review
Volume90
Issue number6
StatePublished - Jun 1 2012

ASJC Scopus subject areas

  • Business and International Management
  • Business, Management and Accounting(all)
  • Economics and Econometrics
  • Strategy and Management
  • Management of Technology and Innovation

Cite this

Maddux, W. W., Kim, P. H., Okumura, T., & Brett, J. M. (2012). Why "I'm Sorry" doesn't always translate. Harvard business review, 90(6).