Why "I'm Sorry" doesn't always translate

William W. Maddux, Peter H. Kim, Tetsushi Okumura, Jeanne M. Brett

Research output: Contribution to journalComment/debatepeer-review

2 Scopus citations
Original languageEnglish (US)
JournalHarvard business review
Volume90
Issue number6
StatePublished - Jun 1 2012

ASJC Scopus subject areas

  • Business and International Management
  • Business, Management and Accounting(all)
  • Economics and Econometrics
  • Strategy and Management
  • Management of Technology and Innovation

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