Why "I'm Sorry" doesn't always translate

William W. Maddux, Peter H. Kim, Tetsushi Okumura, Jeanne M. Brett

Research output: Contribution to journal › Comment/debate › peer-review

ASJC Scopus subject areas

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title = "Why {"}I'm Sorry{"} doesn't always translate",

author = "Maddux, {William W.} and Kim, {Peter H.} and Tetsushi Okumura and Brett, {Jeanne M.}",

year = "2012",

month = jun,

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journal = "Harvard business review",

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