Workshop on Trust and Reliance in AI-Human Teams (TRAIT)

Gagan Bansal, Alison Marie Smith-Renner, Zana Buçinca, Tongshuang Wu, Kenneth Holstein, Jessica Hullman, Simone Stumpf

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

As humans increasingly interact (and even collaborate) with AI systems during decision-making, creative exercises, and other tasks, appropriate trust and reliance are necessary to ensure proper usage and adoption of these systems. Specifically, people should understand when to trust or rely on an algorithm's outputs and when to override them. While significant research focus has aimed to measure and promote trust in human-AI interaction, the field lacks synthesized definitions and understanding of results across contexts. Indeed, conceptualizing trust and reliance, and identifying the best ways to measure these constructs and effectively shape them in human-AI interactions remains a challenge. This workshop aims to establish building appropriate trust and reliance on (imperfect) AI systems as a vital, yet under-explored research problem. The workshop will provide a venue for exploring three broad aspects related to human-AI trust: (1) How do we clarify definitions and frameworks relevant to human-AI trust and reliance (e.g., what does trust mean in different contexts)? (2) How do we measure trust and reliance? And, (3) How do we shape trust and reliance? As these problems and solutions involving humans and AI are interdisciplinary in nature, we invite participants with expertise in HCI, AI, ML, psychology, and social science, or other relevant fields to foster closer communications and collaboration between multiple communities.

Original languageEnglish (US)
Title of host publicationCHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450391566
DOIs
StatePublished - Apr 27 2022
Event2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022 - Virtual, Online, United States
Duration: Apr 30 2022May 5 2022

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022
Country/TerritoryUnited States
CityVirtual, Online
Period4/30/225/5/22

Keywords

  • human-centered artificial intelligence
  • reliance
  • trust
  • uncertainty

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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