TY - GEN
T1 - Write here, write now!
T2 - 31st Annual CHI Conference on Human Factors in Computing Systems: Changing Perspectives, CHI 2013
AU - Birnholtz, Jeremy
AU - Steinhardt, Stephanie B.
AU - Pavese, Antonella
PY - 2013
Y1 - 2013
N2 - Writing documents together using collaborative editing tools has become extremely common with the widespread availability of tools such as Google Docs. The design of such tools, rooted in early CSCW research, has historically been focused on providing awareness of the presence and activities of one's collaborators. Evidence from a recent qualitative study, however, suggests that people are also concerned about how their behaviors - and they themselves - will be perceived by others; and take steps to mitigate possible negative perceptions. We present an experimental study of dyads composing documents together, focusing in particular on group maintenance, impression management and relationship-focused behavior. Results suggest that communication is positively related to social relations, but only for synchronous writing in a shared space; the reverse can be true in asynchronous commenting and editing.
AB - Writing documents together using collaborative editing tools has become extremely common with the widespread availability of tools such as Google Docs. The design of such tools, rooted in early CSCW research, has historically been focused on providing awareness of the presence and activities of one's collaborators. Evidence from a recent qualitative study, however, suggests that people are also concerned about how their behaviors - and they themselves - will be perceived by others; and take steps to mitigate possible negative perceptions. We present an experimental study of dyads composing documents together, focusing in particular on group maintenance, impression management and relationship-focused behavior. Results suggest that communication is positively related to social relations, but only for synchronous writing in a shared space; the reverse can be true in asynchronous commenting and editing.
KW - Awareness
KW - Collaborative writing
KW - Group maintenance
UR - http://www.scopus.com/inward/record.url?scp=84877932477&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84877932477&partnerID=8YFLogxK
U2 - 10.1145/2470654.2466123
DO - 10.1145/2470654.2466123
M3 - Conference contribution
AN - SCOPUS:84877932477
SN - 9781450318990
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 961
EP - 970
BT - CHI 2013
Y2 - 27 April 2013 through 2 May 2013
ER -