Abstract
Although many older adults are active online, certain age-related disabilities, such as late-life vision impairment, make sustaining online participation difficult. Motivated by the need for accessible online spaces for people experiencing vision impairment in older adulthood, we developed xPress, a voice-based online blogging community. Through a 10-week deployment with seven older adults with acquired vision loss, we analyze how this type of online community enables connecting with peers, sharing experiences, and offering social support in new ways. The design of xPress also highlights the importance of human voice in accessible social platforms and reveals expectations around community participation. We discuss designing for age and disability through the lens of intersectionality and offer design considerations for similar voice-based online communities.
Original language | English (US) |
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Article number | 26 |
Journal | Proceedings of the ACM on Human-Computer Interaction |
Volume | 1 |
Issue number | CSCW |
DOIs | |
State | Published - Dec 6 2017 |
Funding
This work was supported by NSF grant IIS-1551574.
Keywords
- accessibility
- interactive voice response
- older adults
- online community
- vision impairments
ASJC Scopus subject areas
- Social Sciences (miscellaneous)
- Human-Computer Interaction
- Computer Networks and Communications